Forest Grove Rehabilitation Reduces Unfulfilled Shifts with Nursa

Facility Background

Forest Grove Rehabilitation and Care Center is a skilled nursing and long-term care facility located in Forest Grove, Oregon. They have 120 clinicians on staff and primarily use Nursa to fill weekend shifts and make sure they're covered for last-minute call outs.

The Challenge

Due to the global nursing shortage, Forest Grove started to feel the strain of being understaffed when their full-time clinicians needed to take time off. "We'd get to the end of the week and have several unfulfilled weekend shifts due to last-minute call outs," mentioned Kayla Van Roekel, Administrator at Forest Grove. "We used to sit in a room for hours looking at the schedule trying to fill gaps. We've spent countless hours with internal staff trying to get people to pick up shifts. You're looking at the salaries of five different people trying to find staffing when I could just post it in 30 seconds. The time savings speaks for itself."

As a facility dedicated to ensuring they have quality staff in their building to care for their residents, they were on the hunt for a solution that could help fill in the gaps. "I got to a point where I was telling myself, 'I'm done wasting my time doing scheduling, I'd rather just post it on Nursa.'"

The Solution

Nursa's staffing solution was exactly what Kayla and Forest Grove were looking for. "Nursa has helped free up so much time by decreasing the need to look at schedules all the time. If I know we can't fill an upcoming shift, I put it on Nursa knowing they'll take care of it," Kayla enthused.

With Nursa, Forest Grove saw 100% of their posted shifts filled by clinicians. "The main issue was weekend shifts. I used to call around to find someone to pick up a last-minute shift," Kayla started "For our most recent call out, I was able to post the shift from my phone in thirty seconds and get it filled within two minutes. I love being able to quickly post a shift and let Nursa take care of it for me."

Partnering with Nursa has saved Kayla and the Forest Grove staff significant time, ensuring their facility is always fully staffed with the lowest-cost nurses who reliably provide the quality care their patients deserve.